doTERRA BOGO OnGuard with Easy Air/Breathe

No.

How long does each BOGO last?

Each offer will begin at 12:00 AM Mountain Time and will be available until 11:59 PM Mountain Time. If you choose to participate, your order must be placed and processed within that 24 hour period.

Which markets are eligible to participate in these BOGOs?

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These BOGOs will be available to U.S., Canada, and New Zealand NFR. If you are not in the U.S., Canada, or New Zealandplease check with your market to see what offerings they have. Many international markets will also be participating in this BOGO event, although products may be different.

Can Preferred Members, Retail Customers, and Wholesale Customers participate in the BOGOs? 

Yes.

Can you purchase a BOGO on an enrollment order? 

Yes.

I want to place my order at the Product Center in Pleasant Grove, Utah. How do I do so?

Follow the instructions for purchasing below, but select Product Center as your shipping method. Please be aware that orders can only remain at the Product Center for 20 days.

How many BOGOs can I buy?

The BOGO limit is 5 per account, per day. We recommend getting together with friends to save on shipping.

How do I know if my order has been placed and processed?

An order confirmation email will be sent to the email address listed on your dōTERRA account.

Can I email in my BOGO order?

No. If you have problems trying to process your BOGO order, please call into member services immediately at (800)-411-8151.

Do the BOGOs qualify to earn Loyalty Rewards Program (LRP) Points and Shipping Reward Program (SRP) Points?

LRP points will be based on the PV of the item you are purchasing. Example: If the special were “Buy 1 Lemon get 1 TerraShield Free,” you would receive LRP points based off of the Lemon’s PV value, which is 10.60. Remember that points only apply if the order is an LRP order at 50PV or above.

Orders will qualify for SRP Points based on normal qualifications.

My credit card is declining. What should I do?

If your credit card is declining, make sure to enter your postal and security code (found on the back of your card) before processing. If you continue to have problems processing your order, please call into member services at (800)-411-8151 immediately so they can assist you in processing your order.

Are there any exceptions that can be made for the BOGO’s?

No. We are not making any exceptions for the BOGO’s. If you miss a BOGO, please be aware that their will opportunities in the future to participate in promotions and BOGO’s.

Purchasing on a Standard Order

1. Sign in to your back office and select the “Shop” tab.
2. Select the appropriate category for the special that day. For example, if the BOGO is “Buy one Grapefruit get a free Lemongrass,” you would select “Single Oils,” search for Grapefruit, and select “Add to Cart.” Once you have finished shopping, click “Proceed to Checkout.” The free Lemongrass will automatically be added to your cart.
3. Standard orders will no longer receive LRP points; however, standard order Shipping Reward Points still apply.

Purchasing on a Loyalty Rewards Order

1. 1. Sign in to your back office and click on your LRP template.
   2. Go to “Quick Add to Cart” bar and search for the special that day. For example, if the BOGO is “Buy one Grapefruit get a free Lemongrass,” search “Grapefruit,” and select it when it pops up in the drop-down menu.
   3. You no longer need to add an additional item for your LRP order to process, but if you wish you earn LRP points, your order must reach at least 50PV. This is different from what we have done with past BOGOs but is necessary in order for us to continue offering these amazing deals. All LRP orders containing a BOGO must be at least 50PV in order to receive points.
   4. Once you have finished shopping, click “Ship Now,” then continue to the Review Order page. The free Lemongrass will automatically be added to your cart. 5. Select ‘Process Order Now’.

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